Dear 2mag customer, Please observe the following instructions to ensure that your returns or repairs are carried out quickly and smoothly:

Please always use the service form when returning loaner and repair equipment.

Please fill out the form as completely as you can and include it with the return shipment or send it to us via e-mail.

Please properly package the unit to ensure safe transport. Use the original packaging if possible. We are not liable for any damages that may occur during transport.

If you have any questions, please contact us via e-mail  (contact form) or call us +49 (0)89 38 15 311 10.